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HONESTY:RELIABILITY:COMMITMENT

Our Values

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Supporting Your Community

We believe that customer satisfaction should always comes first.

Company Values

  • Honesty
  • Reliability
  • Commitment

PSG is not like the other guys.  While it is true that we are in the air-conditioning business to make money, we believe in giving back and supporting our community. We do this by:

  • Providing financial support and in-kind donations to charities and not-for-profit organisations
  • Desiging sustainable, energy efficient and environmentally friendly air-conditioning & HVACR systems

"Success requires no apologies, failures permits no alibis" When you are making a large investment in AC & HVAC systems, you want to make sure that the design actually meets your needs and is within your budget.  You can rely on us to provide honest, and the latest up-to-date technical advice to enable you to design the best value HVAC system for your needs.

Quality Management System

 
  • Ensure client satisfaction and build relationships by continually meeting or exceeding agreed requirements.
  • Consistently deliver quality services and products to our clients by ensuring competent resources and fit-for-purpose systems and processes.
  • Sustain and improve the competitiveness of the organisation by developing our people and continually improving our processes, systems and work practices.

Financial support

We provide assist through financial support, in-kind donations and/or deliver our services on cost recovery basis to:

  • RSPCA Victoria
  • Furlong Park School for the Deaf
  • Northern Health Foundation
  • South Melbourne Cycling Club

Volunteering

Our staff are encouraged and supported to undertake volunteer work with not-for-profit organisations like Rotary International, RSPCA and Northern Health.

Corporate Social Responsibility

PSG has established a Corporate Social Responsibility (CSR) which demonstrates our continuing commitment to behave ethically in all aspects of our day to day business operations. As a company we will add value to our employees, the local community and society as a whole, while contributing to local economic development.  
 
We will achieve corporate social responsibility by adopting practices that ensure the PSG Group operates in ways that meet, or exceed, ethical, legal, commercial and public expectations.
 
Corporate social responsibility shall engage all stakeholders in our business and will include strategies to make socially responsible decisions, conform to high standards of ethical behaviour and comply with all relevant legislative requirements.  All levels of our company are engaged in delivering positive social outcomes.  PSG’s Director, Paul Simmons worked as a volunteer Director on the Board of a Disability Services Provider in order to transfer his business and management experience to the Not-for-profit organisation.  He is acutely aware of the disadvantages faced by disabled members of the community who would dearly love an opportunity to gain meaningful employment.
 
PSG Group defines our corporate social responsibility in three key areas:
 
People
Environment
Community
 
People
PSG Group is committed to improving our employee’s general health and well-being, thus augmenting our staff’s overall performance and productivity.
 
Environment
PSG Group values the importance of minimising our environmental impact.  We have developed an Environmental Management Policy which describes our initiatives to reduce consumption of resources and make use of recycling initiatives wherever possible.  PSG Facility Services complies with all relevant environmental regulatory requirements.
 
Community
PSG Group contributes to local communities by supporting charity organisations such as:
the RSPCA, in Burwood and Melbourne (through our related company Just Traffic);
the Ice Cream Truck of Love (an initiative supporting Gay & Lesbian rights) Australia wide; and
Furlong Park School for Deaf Children in Sunshine North
 

Indigenous Employment Strategy

PSG’s Indigenous Employment Strategy (the IES) aims to develop and deliver increased employment opportunities for Aboriginal and Torres Strait Islander people across its sites throughout Australia.

The Strategy also acknowledges that through improved engagement with Aboriginal and Torres Strait Islander communities and the provision of culturally safe and respectful workplaces, sustainable employment outcomes for Indigenous people can be achieved.

The key objectives of this strategy are:

·         improved accessibility leading to an increased Indigenous workforce;

·         an increased knowledge and appreciation of Indigenous culture across the organisation;

·         and improved relationships with external Indigenous organisations and local Aboriginal and Torres Strait Islander communities.

This Strategy provides clear and measurable actions to address these objectives.

While the Strategy focuses predominantly on creating direct employment opportunities for Indigenous people, the Company recognises the increasing potential to engage with Indigenous owned and operated businesses to provide sub-contracting services, where appropriate.

We also recognise that commercial engagement of Indigenous business can lead to increased employment opportunities for Indigenous people within those businesses.

PSG understands that through increased employment and economic development opportunities, Aboriginal and Torres Strait Islander people, families and communities will experience improved social and economic outcomes.