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Concierge & Duty Managers

Concierge & Duty Managers

PSG Security provides:

  • Concierge staff & security officers
  • Night managers
  • Duty managers

The concierge is the first point of contact for residents and their guests and can set the tone for the building.  PSG Security’s concierge professionals focus on the quality of service and presentation required in modern buildings. With a friendly helpful attitude they are ready to assist at all times.

PSG Security can supply experienced, trustworthy and reputable security officers for concierge, duty manager and night manager duties.  We are experienced in providing residential concierge and security services.

Concierge case study: Ormond College, University of Melbourne trusts PSG Security to deliver a comprehensive security service to the College, including night managers (Concierge), event & conference security, licensed area crowd control and public event security. PSG uses the latest in automated patrol technolgy provided by Uniguard to provide real time GPS tracking of our security officers and their patrols.

Ormond College is the largest residential college of the University of Melbourne.  The College is an active, vibrant and diverse community of undergraduates and graduates.

Every PSG Security concierge must pass the same screening and training requirements as all of our other security officers. In addition to the usual security provided by our officers, our concierge will:

  • Greet tenants and guests

  • Monitor the arrival of guests and ensure the safety and security of the building

  • Provide security outside of the building and notify the proper authorities when tenant safety is a concern

  • Respond to emergencies such as fire department or EMS service calls, maintaining order and assisting tenants to follow proper procedures to ensure safety

  • Coordinate the moves in the building, placing protective covering on lifts during moves

  • Attend to all building emergencies

  • Allocate the visitor parking

  • Providing access to cleaners and tradespeople

  • Supervise special deliveries

  • Maintain the tidiness of common areas

  • Manage the arrival and departure of guests

  • Handle noise complaints

  • Changing of the recycling bins and waste skips

  • ​Monitoring of the surveillance camera

  • Key minding

  • Use the latest patrol technology to track and record patrol movements.  Our concierge security officers are accountable 24/7

We provide concierge security officers, College security staff, Concierge security staff, Night managers and Duty managers at affordable price in Melbourne and Sydney. PSG Security's concierge professionals focus on the quality of service and presentation required in modern buildings. 

Concierge Security Licence: 82013620S, Master Security Licence: 410575413